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Start-Up Operations Lead

2 weeks ago

Melbourne, Victoria, Australia beBeeOperations Full time $140,000 - $160,000
Drive Growth and Excellence as a Start-Up Operations Lead

This is an exceptional opportunity to shape the future of a rapidly expanding organization by leading the launch of new centres across Australia. As a Start-Up Operations Lead, you will oversee a dedicated team of professionals, ensuring every centre opens with operational excellence, strong community engagement, and compliance with regulatory standards.

You will be responsible for providing strategic oversight for national start-up and acquisition plans, managing high-performing teams, driving operational readiness, strengthening cross-functional collaboration, and monitoring performance. Your expertise in operations management and project delivery will be critical in guaranteeing centres are compliant and set up for success.

Key Responsibilities:
  • Lead start-up strategy - Develop and implement effective start-up plans, ensuring projects are delivered on time, within budget, and to the highest compliance and operational standards.
  • Manage a high-performing team - Coach and develop Start-Up Managers and Coordinators, building capability, consistency, and ownership across all new centres.
  • Drive operational readiness - Oversee pre-opening audits, licensing, staffing, and risk management to guarantee centres are compliant and set up for success.
  • Strengthen cross-functional collaboration - Act as the central liaison across Property, Compliance, HR, Marketing, Enquiry, and Executive Leadership, ensuring alignment and proactive risk management.
  • Monitor performance & handover - Implement a structured five-month tracking framework post-opening, using key data points to evaluate centre readiness before transition to established operations.
  • Embed continuous improvement - Refine start-up frameworks, handover processes, and best-practice toolkits based on evaluation and team feedback.
About You:
  • Proven experience in senior operations or start-up leadership within the childcare sector.
  • Minimum 4 years' experience in an operations role or start-up leadership, ideally with more than 5 services.
  • Strong track record managing large, complex projects and leading multi-site operations.
  • In-depth knowledge of the National Quality Framework (NQF), ACECQA standards, Child Safe Standards, and relevant regulations.
  • Exceptional stakeholder engagement skills – confident working with regulators, executives, centre leaders, and external partners.
  • Tertiary qualification in Early Childhood, Business Management, or related field (required).
  • Current certifications including Working with Children Check, Police Check, and First Aid certification.
  • Flexibility to travel regularly across Victoria and other states (as required) to support new centre sites.
Why Join Us?
  • Genuine career growth and progression opportunities.
  • A supportive, inclusive, values-led culture.
  • Paid birthday leave – celebrate your day, your way.
  • 24/7 Employee Assistance Program (EAP).
  • Up to 50% childcare discount at any of our centres.