Customer Service Representative
3 weeks ago
We are seeking a Customer Service Representative to join our team in Canberra. As a key member of our customer service team, you will play an essential role in ensuring our customers receive the best possible service.
About MurraysMurrays is a 100% Australian family-owned business operating since 1966. We provide express services between major cities and towns across Australia, working with peak sporting bodies, event companies, schools, and corporate clients.
Key Responsibilities- Deliver exceptional customer service via phone, email, and in-person interactions
- Process bookings, manage daily dispatch, and meet & greet passengers
- Assist customers with enquiries about our services
- Excellent communication and interpersonal skills
- Customer service experience or relevant background
- Ability to work effectively in a team and independently
- Good computer skills and basic knowledge of IT systems
- Eagerness to learn, use initiative, and develop skills
- A competitive hourly rate with penalties for overtime
- Part-time and casual roles available with flexible rosters
- On-the-job training and buddy support for all employees
- An Employee Assistance Program offering free professional counselling services
If you believe you have the skills and qualifications required for this role, please submit your resume and cover letter to us through our online application process.
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