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Global Account Manager

3 weeks ago


Melbourne, Victoria, Australia beBeeInsurance Full time

Chubb seeks a highly skilled professional to provide account management services to global clients. The ideal candidate will have 3 to 5 years of experience in the insurance and reinsurance industry, with a strong understanding of commercial lines.

To be successful in this role, you will need to work effectively with Assistant Client Service Executives to ensure that all administrative activities are completed on time and to a high level of quality. This will involve preparing timely processing instructions for the Multinational Processing Service Unit, Credit Control, Reinsurance and local offices.

You will also work closely with Credit Control, Multinational Processing Service Unit and other departments to resolve accounting and processing problems, ensuring that Chubb's service standards are met or exceeded. Additionally, you will build strong relationships with clients, their brokers and become the focal point for all service matters relating to their accounts.

The key responsibilities of this role include:

  • Working with Assistant Client Service Executives to guide them in account handling activities
  • Supporting business development and client relationship activities
  • Account handling and supporting Global Client Executive's and Underwriters on relevant account/activities
  • Ensuring renewal terms are obtained from Controlling Underwriters and information passed to and agreed with the local Client/Broker as necessary
  • Communicating and building relationships with Underwriters, Clients, Brokers, Chubb Offices and other external parties
  • Working within the framework of Chubb ethical and service standards
  • Assisting with ongoing Projects that are identified throughout a given year for better improvement to the Global Services Department

This is an exciting opportunity to work in a dynamic and agile environment where continuous development is encouraged throughout your career. You will also have access to education assistance, flexible working arrangements and other benefits.

Skill Requirements:

  • Proficient in MS Word, MS Excel, PowerPoint and Outlook to intermediate level of understanding
  • Ability to interpret information and strong problem-solving skills
  • Demonstrated effective written and verbal communication, negotiation and interpersonal skills

Benefits:

  • Flexible working arrangements via our