Community Banking Specialist

2 days ago

Lismore City Council, Australia beBeeCustomerService Full time $90,000 - $120,000

**Job Description:**

  • We are seeking a Community Banking Specialist to provide exceptional customer service and support to our customers in the South Region.

**About the Role:**

  • This is a full-time permanent position that requires assistance in the branch network in a relief role, with the possibility of relocation to another branch permanently in the South region.

**Key Responsibilities:**

  • To provide superior service that meets the needs of our valued customers by delivering retail banking and lending products through various channels.
  • To be the first point of contact for customers when they walk into our branches, delivering impactful customer experience that leads to enduring relationships.
  • To have meaningful conversations to provide the best outcome for customers helping them achieve their financial goals.
  • To stay connected with current and prospecting customers via phone and email.

**Requirements:**

  • An attractive salary package including superannuation.
  • Additional leave entitlements.
  • Access to paid volunteer leave.
  • Uniform allowance.
  • Access to claim kilometres for travel to branches in the South Region.
  • Concessions on retail banking and loans products.

**Working for Us:**

  • We value integrity, sustainability, and the power of banking for sustainable community.

**If you are passionate about this role, please submit your resume and cover letter addressing the selection criteria.

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