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Warehouse Operations Specialist
2 months ago
The Warehouse Operative plays a vital role in ensuring the efficient flow of goods and exceptional customer service. Key responsibilities include:
Main Responsibilities:- Develop and maintain customer relationships through consistent interaction and innovative solutions.
- Manage customer expectations regarding pricing and delivery times using effective communication.
- Continuously develop knowledge of Epiroc machinery, parts, and services to enhance customer service and delivery capabilities.
- Ensure warehouse and stores are organized and well-presented.
- Participate in the Supply on Call roster, responding to emergency parts requests and utilizing self-management skills to provide suitable solutions.
- Maintain accurate records and adhere to Epiroc OH&S Policies.
- Drive customer satisfaction through efficient service delivery.
- Demonstrate business acumen and analytical skills.
- Follow established procedures and instructions.
- Exhibit continuous improvement and adaptability.
- Communicate effectively with colleagues and customers.
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