Retail Store Services Coordinator

6 days ago


Melbourne, Victoria, Australia Sussan Full time

Why Work with Us?

The Sussan Group is a dynamic and supportive workplace that values creativity, diversity, growth, and future thinking. As a Certified B Corporation, we're committed to making a positive difference in the world.

About This Role

The Repairs and Maintenance Coordinator will be responsible for coordinating repairs and maintenance across our store portfolio. This involves managing requisitions, liaising with external service providers, and maintaining strong relationships with internal stakeholders.

You'll work collaboratively with store teams, Business Managers, and external contractors to deliver outstanding results. This role requires excellent communication skills, strong organisational abilities, and a customer-focused mindset.

Key Responsibilities Include:

  • Manage repairs and maintenance requisitions across our store portfolio
  • Coordinate repair works between stores and external trades
  • Liaise with stores throughout any works and keep them updated on progress
  • Communicate all store activities to relevant departments
  • Monitor service providers and suppliers for ongoing maintenance contracts
  • Obtain and manage quotes from various suppliers
  • Place and confirm all orders with suppliers
  • Reconcile all invoices & accounts, ensuring all works are approved within budget
  • Maintain good working relationships with head office, store teams, and external contractors and suppliers

Benefits

We offer a range of benefits to support your career development and well-being:

  • Free onsite parking at our Cremorne head office
  • Generous team member product discount
  • Wellness Leave – 2 additional paid days of leave per year to focus on your health and wellbeing
  • Discounted private health insurance
  • Great team member referral bonus
  • Flexible working arrangements
  • Career development opportunities


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