Front Office Team Member
2 weeks ago
Key Responsibilities:
- Provide exceptional customer service to guests, responding to requests promptly and efficiently during registration and departure.
- Maintain accurate guest accounts, ensuring all charges are posted in a timely manner.
- Manage incoming calls via the switchboard in a professional and polite manner.
- Maintain strict security procedures, ensuring guest confidentiality and safety.
Qualifications and Requirements:
- Confidence in approaching people to initiate conversations.
- Flexibility to work varied shifts, including weekends and public holidays as per business demands.
- Previous experience in retail or hospitality.
- Outstanding communication skills, both oral and written.
- Current work rights in Australia.
- A valid driver's license.
What We Offer:
- Opportunities for career progression.
- Accor discounts on food and beverage and accommodation worldwide.
- Discounted meals and beverages.
- Reward programs.
- Generous referral incentives.
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