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Operational Manager
2 months ago
Job Summary:
The Operational Manager will lead the day-to-day operations of the depot, ensuring successful service outcomes are achieved within budget and to company standards.
Key Responsibilities:
- Manage staff performance through reward and recognition, as well as addressing poor performance through feedback and counselling.
- Anticipate potential problems and issues, and implement solutions to ensure a positive outcome.
- Maintain effective working relationships with all stakeholders, internal and external.
- Develop and maintain efficient rosters through consultation, to meet operational needs of the depot, while ensuring compliance with EBA and fatigue management regulations.
- Manage all depot staff compliance, including licenses and qualifications.
- Sign off of relevant payroll information in an accurate and timely way.
- Actively manage safety issues to ensure timely corrective action is taken.
- Manage unplanned overtime to ensure fatigue management guidelines are adhered to and the work is fairly distributed.
- Effectively communicate any operational changes to staff.
- Follow company guidelines, policies, and procedures at all times.
- Ensure all operational compliance and reporting is completed as required.
Additional Responsibilities:
The Operational Manager will also be tasked with building a positive profile for the company within the local community, continuing strong relationships with the existing customer base, and identifying new business opportunities within the area that complement the existing operation.
