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Senior Operations Manager
3 weeks ago
We are seeking an experienced and skilled professional to lead our operations team in a modern, fully equipped workshop. This is an excellent opportunity for a qualified Senior Technician or Team Leader looking for a fresh challenge.
As the successful candidate, you will take the lead in guiding a skilled, supportive team to success. You will oversee daily workshop operations, ensuring Key Performance Indicators (KPIs) are met while delivering outstanding customer service and upholding quality standards.
Key Responsibilities:
- Lead and mentor a team of LV mechanics and apprentices
- Oversee daily workshop operations and ensure KPIs are met
- Deliver exceptional customer service and maintain high-quality standards
- Coordinate workflow and ensure compliance with safety procedures
- Liaise with internal teams to support service excellence
Requirements:
- Qualified Automotive Technician
- C-Class Driver's License and Motor Vehicle Repairer's License
- Comprehensive background in servicing, repairs, and diagnostics
- Proven leadership skills and ability to motivate a diverse team
- Ability to prioritize tasks, manage workload, and resolve conflicts
Benefits:
- 9-day Fortnight
- Competitive salary + company benefits + overtime
- Paid penalty rates for volunteering on Saturdays
- Fortnightly pay runs – guaranteed to be paid on time
- Training and qualifications in new vehicle technology
- Leadership development program
- Frequent Social club events
- Free Roadside assistance
