Retail Customer Service Representative

2 days ago

Shire Of Wiluna, Australia beBeeCustomerService Full time $45,000 - $60,000

Job Title: Customer Service Representative

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store staff, you will play a vital role in delivering exceptional customer experiences and ensuring our store remains clean, stocked, and welcoming for all guests.

Main Responsibilities:
  • Customer Service: Provide outstanding customer service by actively listening to customers, responding to their queries, and resolving any issues in a professional and courteous manner.
  • Teamwork: Work collaboratively with colleagues to achieve sales targets, maintain store appearance, and ensure seamless customer interactions.
  • Physical Demands: Be able to work on your feet for extended periods, lift moderate to heavy objects, and perform tasks that require reaching and bending.
  • Availability: Demonstrate flexibility in working hours, including late nights, early mornings, and weekends, to meet business needs.
  • Product Knowledge: Develop a comprehensive understanding of our products and services, and be willing to learn and promote them effectively.
Requirements:

To succeed in this role, you must have:

  • A proven ability to provide excellent customer service in a fast-paced environment.
  • The capacity to work independently and as part of a team.
  • A willingness to learn and adapt to changing situations.
  • A high level of physical fitness and stamina.
  • A flexible approach to working hours.
What We Offer:

In return for your hard work and dedication, we offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.
  • The chance to work with a dynamic and progressive organization.
Selection Criteria:

Applicants must be able to confirm their Australian working rights and provide a current police clearance certificate.

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