Automotive Customer Experience Specialist

5 days ago


Melbourne, Victoria, Australia beBeeCustomer Full time $68,000 - $87,000
Service Advisor Job Opportunity

Are you passionate about cars and delivering exceptional customer experiences? We're seeking a skilled Service Advisor to join our team in Melbourne.

As a Service Advisor, you will be the primary point of contact for customers, providing expert guidance and support throughout their service experience.

Your key responsibilities will include:

  • Welcoming and assisting customers with professionalism and efficiency
  • Conducting thorough vehicle assessments and diagnosing issues accurately
  • Recommending necessary repairs and maintenance while explaining options clearly
  • Coordinating service appointments and managing work orders effectively
  • Ensuring accurate billing and payment processing

To excel in this role, you will demonstrate:

  • Extensive automotive knowledge and a passion for the industry
  • Excellent interpersonal and communication skills
  • Exceptional customer service abilities
  • Ability to multitask in a fast-paced environment
  • Attention to detail and strong problem-solving skills
  • Proficiency in computer systems for record-keeping and invoicing

Key Qualifications:

  • Automotive knowledge and aftersales expertise
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for career growth and professional development
  • Competitive compensation and benefits package

Apply now to take your career to the next level and become an integral part of our team



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