Retail Store Leader: Robina

3 weeks ago


Gold Coast, Queensland, Australia Kathmandu Full time

Store Manager Role Overview

Kathmandu is a leading global outdoor lifestyle brand seeking a highly skilled Store Manager to lead our Robina store.

The successful candidate will be responsible for the efficient running of the store, driving sales and customer service initiatives, and inspiring a diverse team of outdoor enthusiasts to achieve set KPIs and sales targets.

Key Responsibilities

  • Build and drive a customer-led culture through the execution of sales, service, and compliance initiatives.
  • Inspire and lead a diverse team to reach set KPIs and sales targets.
  • Work closely with the Regional Manager to ensure the store is running effectively.
  • Represent the store and support the wider network in the development and execution of initiatives and processes.
  • Train, mentor, and coach Team Members to work towards goals and succession planning.
  • Create an enjoyable experience for each and every customer.

Requirements

The successful candidate will have previous management experience in a retail or customer service environment, with a proven ability to lead, motivate, and build sales and service through exceptional store management.

They will demonstrate exceptional problem-solving abilities, a proactive outlook, and a sound knowledge of retail requirements, including POS, stock control, cash handling, security, and store presentation.

About Kathmandu

Kathmandu is a global outdoor lifestyle brand dedicated to improving the wellbeing of the world by getting more people outdoors.

We're passionate about creating sustainably made outdoor gear to help people experience nature's benefits more often.



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