Service Architect, Contact Centre Expert

Job DescriptionWe are seeking a highly skilled Contact Centre Solutions Architect to join our team at Optus. As a key member of our architecture team, you will be responsible for providing technical advice and expertise to support the design and delivery of complex business solutions that integrate data, voice, video communications and systems components...

Ambitious goal to be Australia's most loved everyday brandAs a Service Architect, Contact Centre at Singtel Group, you will provide a high level of technical advice and expertise to support, identify and provide technical solutions and maintain architectural integrity in support of a customer's account and the Optus account team.Your day in the life of a...

Unlock Career Advancement as a Service Architect, Contact CentreSingtel is seeking an experienced IT Solutions Architect to join our team in a key role that will see you provide high-level technical advice and expertise to support the identification and delivery of technical solutions.About the Role:This critical position involves providing strategic...

Ambitious Technical ExpertiseAt Singtel, we strive to be Australia's most loved everyday brand. As a Service Architect, Contact Centre, you will provide a high level of technical advice and expertise to support, identify and provide technical solutions and maintain architectural integrity in support of a customer's account and the Singtel account team.Your...

Ambitious GoalAt Singtel Group, we're on a mission to be Australia's most loved everyday brand. As a Service Architect, Contact Centre, you'll play a vital role in delivering this vision.You'll provide high-level technical advice and expertise to support our customers and maintain architectural integrity in support of our account teams.Your...

Unlocking Customer Experience through Technical ExcellenceAt Optus, we're committed to delivering exceptional customer experiences. As a Service Architect, Contact Centre, you'll play a critical role in shaping our technical strategy and ensuring seamless interactions between customers and our systems.Your Key Responsibilities:Design and document converged...

About IngenicoIngenico is a global fintech leader with over three decades of experience and a workforce of over 7,500 people. Our extensive footprint enables us to scale projects and nurture talents. Innovation is ingrained in our DNA, and our diverse community of experts continually anticipates the evolution of commerce worldwide.We provide merchants with a...

Drive cutting-edge solutions in contact centre operations and customer experience management. Leverage artificial intelligence technologies to extract value from innovation and drive business impact.About the Role:As an AI expert at Probe CX, you will work with leading organisations in Australia's private and public sectors to develop domain knowledge and...

Axiom Technologies, a leading Global IT Services partner, is seeking a skilled Contact Centre process expert to join their team. This exciting opportunity offers a competitive salary of $85,000 per year.About the RoleThe ideal candidate will have 2+ years of experience in contact centre management and be proficient in designing and optimising workflows for...

About the RoleWe are seeking an experienced Technical Solutions Architect to join our team in a senior role. The successful candidate will provide high-level technical advice and expertise to support and maintain architectural integrity of deployed customer ICT environments.Key ResponsibilitiesProvide strategic technical direction to customers and ensure...

Contact Centre Team Lead - Technical Support Leadership RoleIngenico Group is a global leader in the fintech market, with a rich history spanning over three decades. Our diverse community of experts continues to anticipate the evolution of commerce worldwide, providing merchants with innovative services and solutions that eliminate payment...

Ingenico Group is a global leader in the fintech market, with a rich history of innovation and a diverse community of experts driving the evolution of commerce worldwide.We provide merchants with a comprehensive range of services and solutions that simplify payment processes and enhance the consumer experience, across various sales channels and payment...

About Belgravia LeisureWe are a leading leisure management company that delivers exceptional experiences to our customers. Our team is passionate about providing outstanding service, and we're looking for a skilled Contact Centre Manager to join us.Estimated Salary: $85,000 - $110,000 per annumJob DescriptionA competitive salary is offered for this...

About the OpportunityWe are seeking a highly motivated Contact Centre Manager to lead our Health Insurance Contact Centre within our Customer Service team. Our Contact Centres serve as a primary point of connection for Bupa Health Insurance customers and potential customers.Our Contact Centre Advisors engage in meaningful interactions via the voice channel,...

Company OverviewAt Optus, we have an ambitious goal to be Australia's most loved everyday brand. Our team is dedicated to providing exceptional service and support to our customers.SalaryThe estimated salary for this role is around $120,000 per annum, depending on location and experience.Job DescriptionWe are seeking a highly skilled Senior Converged...

About the Role:We are seeking a Design Manager to join our team at CDC Data Centres. As a key member of our design team, you will play a crucial role in shaping the future of our data centre facilities.As a Data Centre Design Expert, you will be responsible for providing expertise and thought leadership in data centre design. You will work closely with...

Career Opportunity: Cloud Architect ExpertWe are seeking a skilled Cloud Architect to join our team in Sydney. As a Cloud Architect, you will design and implement cloud computing systems that meet the needs of our clients.About the Role:Job DescriptionThis role involves developing cloud architectures and standards for the organisation, working with solutions...

About the RoleWe're seeking a highly skilled and experienced professional to lead our outsourced contact centre service delivery and tag management providers. As our Contact Centre and Tag Manager, you'll play a pivotal role in ensuring we deliver outstanding customer experience via our offshore contact centre provider, while continuing to evolve and...

Company OverviewAt Optus, our goal is to be Australia's most loved everyday brand. This vision drives us to deliver exceptional customer experiences through innovative solutions and expert technical advice.

About Five9Five9 is a leading provider of cloud contact center software, revolutionizing the way businesses interact with their customers. Our innovative solutions bring the power of cloud innovation to customers worldwide, enabling them to deliver exceptional customer experiences.Job SummaryWe are seeking a highly skilled Senior Software Engineer to join...