Technical Solutions Architect

2 days ago

Perth, Western Australia beBeeIntegration Full time $100,000 - $140,000
Job Title

Senior Integration Specialist

About the Role

We are seeking a skilled and experienced Senior Integration Specialist to join our Service Automation Practice. As a key member of this team, you will be responsible for delivering successful integration solutions that enhance our customers' operational efficiency and service delivery with ServiceNow.

You will collaborate with other technical experts to lead complex integrations and implementations, while also applying your skills to ITSM, ITOM (Discovery), and Security areas in this platform.

Key Responsibilities
  • Lead the development and implementation of new integrations, manage enhancements to existing ones, and oversee platform upgrades, updates, and patching.
  • Translate complex customer requirements into effective technical solutions using our business standards and methodologies.
  • Provide technical oversight and mentorship to other developers, including conducting comprehensive system, functional, and automated testing.
  • Lead customer-facing workshops to facilitate project scoping for ServiceNow integrations and other complex technical engagements.
  • Manage project items, including business-as-usual (BAU) activities, continuous service improvement (CSI), and minor works.
Requirements
  • Hold current Australian citizenship to gain required government security clearances.
  • Possess a Micro-certification in IntegrationsHub or have a deep, demonstrable understanding of this area of the ServiceNow platform.
  • Proven experience as a ServiceNow Implementation and/or Integration Developer.
  • Experience in a range of enterprise environments with varying complexity.
  • Relevant certifications, such as ServiceNow Certified Implementation Specialist or ServiceNow Certified Application Developer.
  • A strong understanding of IT service management principles and ServiceNow capabilities.
  • Excellent problem-solving skills and the ability to work collaboratively in a fast-paced environment.
  • Strong communication and interpersonal skills to effectively engage with stakeholders.
What We Offer
  • A growth-focused culture with opportunities for professional development and advancement.
  • Flexibility in work arrangements to suit individual needs, including hybrid options and flexible hours.
  • Celebrate achievements and milestones through social events and cultural celebrations.
  • Wellbeing support and resources to promote mental health and physical wellbeing.

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