Food Service Operations Manager

5 hours ago

Werribee, Victoria, Australia beBeeHospitality Full time $60,000 - $90,000

We are seeking a Restaurant Manager to lead and support our front-of-house team.

  • Manage business phone calls and reservations professionally during operating hours.
  • Lead and support front-of-house staff to ensure outstanding customer service and smooth team performance.
  • Collaborate with the management team to meet sales targets and drive operational excellence.
  • Oversee day-to-day restaurant operations, ensuring compliance with company policies and procedures.
  • Handle customer concerns promptly and professionally to maintain a positive brand image.
  • Monitor food and beverage presentation and quality throughout service.
  • Ensure adherence to food safety, hygiene, and workplace health and safety regulations.
  • Provide input on menu development and identify opportunities for service improvement.
Requirements

To be successful in this role, you will need:

  • Minimum 2 years' experience as a Restaurant Manager or Supervisor in a busy venue.
  • A current liquor licence is preferred.
  • Strong communication and customer service skills; bilingual abilities are a plus.
  • A good command of spoken and written English.
  • A professional appearance, positive attitude, and keen attention to detail.
  • Possession of a passion for food, hospitality, and delivering exceptional customer experiences.
  • Sushi-making experience is highly regarded.
Benefits

The benefits of working with us include:

  • A base salary + super + performance bonus, with potential salary progression based on performance.
  • A structured onboarding & training program to fast-track your understanding of our FOH systems and standards.
  • A supportive, high-energy team culture that values practical problem-solving and continuous improvement.
  • Career growth in a national, multi-site hospitality group with real scope to shape standards and outcomes.

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