
Operations Leadership Role
2 weeks ago
Job Title: Operations Team Leader
The Operations Team Leader is responsible for leading the operations team and ensuring smooth store operations. This key role requires excellent leadership skills, coaching abilities, and a strong focus on customer service.
Main Responsibilities:
- Develop the knowledge and capability of the operations team using coaching models and development frameworks.
- Supervise effective administration processes and systems to ensure compliance with core policies and standard procedures.
- Support the management team to ensure administrative activities meet regulatory requirements, with emphasis on safety.
- Manage web orders in accordance with procedures, including product pick and pack and same-day delivery to customers.
- Collaborate with the team to deliver a positive store and channel experience for customers.
Required Skills and Qualifications:
- Candidate Focus: Provides customer-centric solutions.
- Result-Driven: Consistently achieves results despite challenging circumstances.
- Talent Development: Identifies and develops talent to build careers and meet organizational goals.
Additional Information:
This organization is committed to providing a work environment that promotes diversity and inclusion.
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