Loss Adjusting Professional

7 days ago


Melbourne, Victoria, Australia Sedgwick Claims Management Services Ltd Full time
Role Overview

This Loss Adjusting Professional role is a critical position within our claims management team. As a Loss Adjusting Professional, you will be responsible for managing a portfolio of domestic home property claims and delivering best-in-market claims experiences to our customers.

Key Responsibilities:

  • Manage a portfolio of domestic property claims from first contact to closure;
  • Determine the extent and cause of loss through effective and efficient investigation methods;
  • Deliver loss adjusting services that meet or exceed client service standards;
  • Project manage the repair, restoration, or replacement of damaged property;
  • Deliver exceptional claims experiences by collaborating with colleagues.

Qualifications and Experience

To succeed in this role, you will require:

  • Previous experience in domestic property adjusting;
  • A diploma in Loss Adjusting or equivalent qualification;
  • Ability to manage complaints and disputed claims effectively;
  • Understanding of insurance principles, policies, and regulations;
  • Strong communication, negotiation, and relationship-building skills.


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