Experienced Customer Experience Specialist

7 days ago

Melville, New York, Australia beBeeCustomer Full time $45,000 - $58,000
Customer Service Representative

At our retail store, we strive to deliver exceptional customer experiences through outstanding service. Our team members play a vital role in achieving this goal by consistently providing assistance and support to every customer.

The ideal candidate will be able to effectively communicate with customers, address their needs, and resolve any issues that may arise. Strong problem-solving skills and the ability to work well under pressure are essential for success in this role.

Key Responsibilities:
  • Provide top-notch customer service through personalized attention and timely assistance.
  • Maintain a thorough knowledge of products and services to effectively address customer inquiries.
  • Work collaboratively with colleagues to achieve sales goals and maintain store appearance standards.
  • Comply with safety policies and procedures to ensure a secure working environment.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Self-motivated and eager to learn.
  • Strong problem-solving and conflict resolution skills.
  • Prior experience in customer-facing roles is an asset.
Benefits:
  • Discount on store merchandise.
  • Endless cups of tea.
  • Employee Assistance Program (EAP).
  • Sales incentives and recognition programs.

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