Experience Champion

7 days ago

Bathurst, New South Wales, Australia beBeeCustomer Full time $90,000 - $120,000
Job Title

We are looking for a customer experience leader who has a genuine desire to make better happen; for themselves and others around them through team development and trailblazing leadership.

This role provides critical operational exposure across the business and the opportunity to start a career adventure. We are passionate about creating tailored in-store experiences and inspiring merchandising that keeps our community returning.

The ROLE:

  • Motivate and lead your team to deliver a world-class customer experience which promotes customer loyalty and contributes to revenue growth.
  • Encourage team members to invest in education and dream big about their career – because working here is an adventure.
  • Lead the way with in-store tasks, delivering regular coaching and mentoring to store teams to inspire them to continuously improve.
  • Create an environment that enables team members to come as they are, because you know that diversity is the magic that makes good culture.
  • Build a culture that is centered around understanding your community, utilizing customer feedback as a pillar in your decision-making.

The YOU:

  • Use initiative and intuition to understand your team and inspire them to make a difference for each other and our customers.
  • Be passionate about people development and motivate others to dream big and reach their potential.
  • Be no stranger to a fast-paced environment and use forward thinking in your decision-making.
  • Bring energy to those around you by being your authentic self and by always doing the right thing for your team, customers, and community.
  • Use an inspiring and collaborative approach to communication and drive your team's commitment.

Benefits

We offer an exclusive discount card for Endeavour Group brands. We also provide discounts from Woolworths and Big W. Additionally, we have Endeavour Wellbeing Support, our Employee Assistance Program, which offers critical incident support, career, conflict, nutrition, and lifestyle assistance.

We are together creators:

We're big, but part of something much bigger. We create moments that bring millions of people together. And together, we have more fun, create more opportunities, and score a lot more goals. We're serious about having a good time – creating a safe, inclusive, and fun place to work.

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