About Empowering Beauty

We are a reputable Beauty Clinic dedicated to providing exceptional services and treatments to our clients. Our team of experts is committed to enhancing natural beauty and empowering our clients to feel their best.

Job Summary

We are seeking a highly skilled and motivated Clinic Reception & Operations Specialist to join our team. As a key member of our team, you will be responsible for providing exceptional customer service, managing appointment scheduling, and maintaining client records.

Key Responsibilities

• Customer Service
  • Greet and check-in clients professionally and warmly
  • Provide excellent customer service and client care
• Appointment Scheduling
  • Manage appointment scheduling and maintain client records
• Administrative Tasks
  • Handle phone calls, emails, and other communications
  • Maintain cleanliness and organization of the reception area
  • Prepare and clean treatment rooms between clients
  • Assist with administrative tasks such as calling clients and checking in on them
• Operations Support
  • Support daily clinic operations to ensure a smooth workflow
  • Coordinate with therapist staff to optimize client experience and clinic efficiency
  • Perform cleaning duties throughout the clinic to maintain a pristine environment
  • Close and secure the clinic at the end of each day
• Marketing Support
  • Manage social media accounts and support the marketing manager

Requirements

• Admin Experience
  • Admin experience is essential
• Availability
  • Must be available to work on Monday-Saturday & late nights
• Beauty Industry Experience
  • Experience in the Beauty Industry is preferred but not required

Perks

• No Sundays
• Fun Environment
• Employee Discounts