Hospitality Ambassador

3 days ago


Sydney, New South Wales, Australia Royal Australasian College of Surgeons (RACS) Full time

Pullman Quay Grand Sydney Harbour, a 5-star hotel located in the heart of Sydney, is seeking an exceptional Hospitality Ambassador to join our team. As a key member of our front-of-house staff, you will be responsible for delivering world-class service to our guests, ensuring their every need is met and exceeded.

Key Responsibilities:

  • Greet and seat guests with a warm, welcoming approach
  • Provide expert menu recommendations, including dietary requirements and beverage options
  • Manage reservations and bookings with seamless communication
  • Answer phone enquiries regarding venue offerings and availability
  • Coordinate with kitchen and bar teams for smooth service delivery
  • Maintain high hygiene and service standards in dining and event spaces

About You:

  • A charismatic personality with a passion for hospitality
  • Strong organisational and multitasking skills in fast-paced environments
  • Excellent communication skills and a commitment to outstanding guest service
  • Previous experience in similar roles is preferred but not essential
  • Availability to work flexible shifts, including evenings and weekends
  • A valid Responsible Service of Alcohol (RSA) certification


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