Senior Client Solutions Architect
2 days ago
Expertise is required to empower clients through a customer-centric approach, driving business growth and success.
Opportunity OverviewThis pivotal role involves working closely with clients to assess current processes, identify solutions, and develop implementation plans. The ideal candidate will be responsible for designing and mapping client business requirements to systems and technical solutions.
Key responsibilities include:
- Conducting workshops, analyzing, and documenting business requirements.
- Designing high-volume data-intensive integrations.
- Translating requirements into functional specifications.
- Building integrations to big data platforms.
- Maintaining strong communication across stakeholders.
To excel in this role, you will need:
- A minimum of 5 years' experience as a ServiceNow Solution Consultant or Business Analyst.
- Certification in ServiceNow CSA or ITIL v4 is highly regarded.
- Strong skills in ServiceNow platform configuration and integration.
- Knowledge of Integration Hub and custom integration hub 'Spokes'. Experience with Workflow Data Fabric and building integrations to Data Lake/Data Warehousing platforms is advantageous.
- Excellent stakeholder engagement skills.
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