Clinical Support Specialist

2 days ago


Perth, Western Australia Offshore Virtual Assistants Full time

As a Clinical Support Specialist with Offshore Virtual Assistants, you will play a vital role in supporting the operations of a leading audiology practice in Western Australia. Working remotely from the comfort of your own home, you will leverage your clinical expertise to streamline clinic operations and improve overall efficiency.

The ideal candidate for this position will have a background in audiology, strong attention to detail, and excellent organisational skills. You will be responsible for handling key administrative and clinical support tasks, including appointment support, product orders and quotes, medical report writing, patient communication, and government & insurance forms.

This is an exceptional opportunity to work as a remote Audiology Operations Coordinator, applying your industry knowledge and skills to drive business success. You will be part of a well-respected outsourcing company based in Australia, known for its commitment to excellence and innovation.

We are seeking a highly skilled and motivated individual to fill this position, who is comfortable working independently and has strong English communication skills both verbal and written. The successful candidate will have experience with audiology practice management software and project management tools.

  • Appointment Support: Listen in on patient consultations and accurately document clinical notes.
  • Product Orders & Quotes: Order hearing aids and accessories via manufacturer portals, generate quotes, and process related paperwork.
  • Medical Report Writing: Prepare professional reports for referring doctors based on consultation findings.
  • Patient Communication: Draft and send patient handouts, PDFs, and follow-up emails.
  • Government & Insurance Forms: Complete and submit Medicare and other government department paperwork related to audiology services.


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