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Dementia Care Specialist
2 months ago
Anglicare is a leading community-based organization dedicated to providing high-quality care and support services to individuals in need.
Our mission is to make a positive impact on the lives of our clients and their families, while upholding the values of compassion, respect, and excellence.
Job SummaryWe are seeking a highly skilled and compassionate Dementia Care Adviser to join our team at Anglicare At Home. As a key member of our team, you will play a vital role in delivering person-centered support, advice, and advocacy to individuals living with dementia and their families.
Key Responsibilities- Client-Centered Care: Provide empathetic and dignified support to clients and their carers, ensuring their physical, clinical, emotional, spiritual, and social needs are met.
- Case Management: Manage and operate case management in line with organizational policies and standards, ensuring clients receive the support they need.
- Support and Advocacy: Provide evidence-based advice and advocacy during home visits or group settings, helping people living with dementia and their family carers navigate the challenges they face.
- Education and Awareness: Conduct educational talks and events to raise awareness of dementia in the community, supporting families and local networks.
- Customer Service: Foster a culture of exceptional customer service within the team, focusing on the needs and preferences of clients and their carers.
- Assessments and Care Plans: Complete and review assessments and care plans within the first five days of admission, ensuring services are optimized, effective, and efficient.
- Budget Management: Ensure services operate within allocated budgets, managing finances efficiently.
- Administration and Reporting: Handle all administrative tasks, including service output confirmations, compliance, scheduling, pay processing, and client records, promptly and accurately.
- Stakeholder Relationships: Build and maintain positive working relationships with all internal and external stakeholders, ensuring effective communication and confidentiality.
- Diploma in Community Services/Dementia Care or an equivalent qualification is essential.
- Understanding of dementia, its progression, and its impact on individuals and their carers.
- Proven experience working with older people, particularly those living with dementia and their families.
- Superior communication skills, both written and verbal, with strong presentation abilities.
- Proficient in MS Office and client database systems.
- Current C class driver's license and access to a vehicle.
