Disability Services Team Lead

3 weeks ago

Cassowary Coast Regional, Australia Endeavour Foundation Full time
Job Overview

We are seeking a highly skilled and experienced Team Leader to join our Disability Services team in Innisfail, QLD. As a key member of our team, you will be responsible for leading a team of Support Workers and advocating for the rights of our clients with disabilities.

Key Responsibilities:
  • Advocate for the human rights of people with disabilities, ensuring they are treated with dignity and respect.
  • Lead the resolution of escalations and concerns from families, carers, and advocates for clients.
  • Deliver and promote organisational strategy through building a capable, relevant, and high-performing workforce.
  • Manage a rotating roster to maintain effective site operations and ensure the target ratio of client to Support Worker hours is met.
  • Create a well-balanced team culture that respects the need to deliver high-quality services to our clients.
Requirements:
  • Bachelor's degree in human services or equivalent tertiary education.
  • At least 3 years' experience working in leadership roles within the disability sector and Aged Care.
  • Demonstrated ability to assist vulnerable people to identify goals and make necessary choices and decisions to achieve these goals.
  • Proven ability to apply knowledge of nutrition and hygiene principles within a residential or accommodation setting to ensure appropriate safety and health levels are upheld.
  • Interpersonal, negotiation, and communication skills to grow relationships with team members and stakeholders and deal with issues of a sensitive nature.
  • Problem-solving skills to successfully identify problems, develop solutions, and implement these using a logical and systematic approach.
  • Demonstrated experience leading a team to achieve performance targets and KPIs.
  • Proficiency in using current MS Office Suite and communication technologies.
  • Possession of a current driver's licence, reliable motor vehicle, and comprehensive insurance.
What We Offer:
  • Salary Packaging Benefits Package up to $15,900 of your annual salary tax-free.
  • Additional Salary Packaging incentives for living in a remote area, increasing your take-home pay significantly.
  • Employee Assistance Program - a free and confidential counselling service available to all staff and their family members.
  • Discounts on Corporate Private Health Insurance Plans, white goods, and appliances.
  • Paid Parental Leave.
  • Reward and Recognition Program.
  • Free flu vaccinations.

Please note, before commencing with Endeavour Foundation, you will be required to undertake a 'Fit2 Work' National Criminal History Check, hold or be willing to obtain a Working with Children Check (Blue Card), NDIS Worker Screening Check/Yellow Card, and a First Aid and CPR certificate.

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