Senior Operations Manager
2 days ago
We are seeking a Senior Operations Manager to lead our Glenmore Tavern team in Rockhampton, QLD.
As a Senior Operations Manager, you will be responsible for driving business growth, developing and training the team, and ensuring an exceptional guest experience every time.
The successful candidate will have hospitality leadership experience, ideally working across food, bars, and gaming. You will also possess operational experience to achieve financial and business targets, as well as highly developed customer service skills.
A competitive salary of $71,300 - $74,000 per annum, plus super, bonus, and discounts, is on offer. In addition, we provide career and training opportunities, exclusive discounts, and benefits.
This is a brilliant opportunity to become a Hospitality Business Leader at one of Australia's largest hospitality providers. With over 350 venues across the country, we offer unparalleled training and career opportunities. Our Endeavour Wellbeing Support Program ensures your mental health and wellbeing are supported throughout your journey with us.
Key Responsibilities:
- Drive business growth through strategic planning and execution
- Develop and train the team to deliver exceptional guest experiences
- Manage day-to-day operations, including rostering and back-of-house administration
- Maintain high levels of customer satisfaction and loyalty
Requirements:
- Hospitality leadership experience, preferably in a similar role
- Operational experience to achieve financial and business targets
- Highly developed customer service skills
- Current industry RSA, RMLV, and RSG/RCG qualifications
We Offer:
- A competitive salary package
- Career and training opportunities
- Exclusive discounts and benefits
- A supportive and inclusive work environment
About Us:
We are part of the Woolworths Group, Australia's largest retail group. We pride ourselves on delivering exceptional customer experiences and providing opportunities for our team members to grow and develop their careers.
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