Customer Service Ambassador

3 days ago

Perth, Western Australia beBeeService Full time $60,000 - $70,000
Visitor Services Officer

We are seeking a Visitor Services Officer to join our team and deliver exceptional customer service to visitors from diverse backgrounds.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

The role involves providing guided tours, responding to visitor enquiries, and assisting with public programs and special events.

You will be working with small children, school groups, older citizens, people with disabilities or special needs, and international visitors.

This is an exciting opportunity to enhance our public profile through high-quality customer service and positive interaction with the public.

As part of our strategy to increase diversity, initially only Aboriginal and Torres Strait Islander people may apply for these jobs.

About this role

  • Provide exceptional customer service to visitors from diverse backgrounds
  • Deliver successful Museum exhibitions and programs through effective communication and collaboration
  • Work effectively in a fast-paced environment with minimal supervision
  • Develop strong relationships with colleagues, stakeholders, and community members

Required Skills and Qualifications:

  • A current National Police Clearance Certificate
  • A Working with Children Check
  • A valid working visa or Australian citizenship/permanent residency

Eligibility to Apply:

  • Be an Australian citizen, permanent resident, or have a visa to live and work indefinitely in Australia
  • Meet the required qualifications and experience for the role

We value diversity and are committed to creating an inclusive workplace. If you are passionate about delivering exceptional customer service and enhancing our public profile, we encourage you to apply.

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