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Solutions Architect
2 months ago
Actionstep is a pioneering software-as-a-service (SaaS) company, specializing in the development and delivery of cutting-edge Legal Practice Management software. As a fast-growing, dynamic business with a global customer base and team, we are dedicated to helping thousands of lawyers worldwide run highly successful legal practices.
We are a forward-thinking company that thrives on innovation and collaboration. Our team members are based in various locations around the world, including Auckland, the United Kingdom, the United States, Canada, and Australia.
About the RoleWe are seeking a highly motivated and experienced Solutions Engineer to join our vibrant Sales Team. As a Solutions Engineer at Actionstep, you will play a critical role in supporting our sales team and driving our growth.
Your primary responsibilities will include:
- Developing a deep understanding of Actionstep's product offerings and staying updated on industry trends.
- Collaborating with the product development team to stay informed about upcoming features and enhancements.
- Conducting product demonstrations and technical presentations to showcase Actionstep's solutions.
- Partnering with sales representatives to understand customer requirements and aligning Actionstep's solutions with their needs.
- Providing pre-sales technical support, addressing prospect inquiries and concerns.
- Collaborating with sales representatives to prepare and deliver compelling proposals and technical documentation.
- Acting as a trusted advisor, offering technical guidance and expertise to customers throughout the sales cycle.
- Conducting training sessions for sales teams to ensure they are equipped with the technical knowledge to effectively sell Actionstep's solutions.
- Developing and maintaining sales collateral, including technical documentation, case studies, and solution briefs.
To be successful in this role, you will need:
- A Bachelor's degree or equivalent in a relevant field, such as Computer Science or Engineering.
- Proven experience in a sales engineering or technical pre-sales role within the technology industry.
- Excellent communication and presentation skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
- Strong problem-solving skills and the ability to think strategically about business challenges.
- A willingness to travel for on-site customer engagements as needed.
- Comfortability working within Office 365.
We offer a fantastic and inspirational working environment, with a focus on work-life balance and team collaboration. Our benefits include:
- Flexible working arrangements.
- A relaxed and friendly team environment.
- Fantastic training and development opportunities.
- Friday afternoon socials and team building events.
- A suitable national criminal check.
