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Customer Service Representative
2 months ago
We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative at Mad Mex. As a key member of our food service team, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.
Key Responsibilities- Food Preparation and Service: Prepare and cook Mad Mex products to the highest standards, maintaining strict recipe adherence and food safety guidelines.
- Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
- Teamwork and Communication: Work collaboratively with other team members to ensure seamless service delivery, maintaining open and effective communication throughout the shift.
- Inventory Management: Assist with inventory management, including stock rotation and food safety procedures.
- Cleanliness and Organization: Maintain a clean and organized work environment, adhering to Mad Mex's high standards of cleanliness and presentation.
- Cooking Experience: Basic level of cooking experience, with a focus on food preparation and presentation.
- Communication Skills: Excellent communication skills, with the ability to effectively interact with customers and team members.
- Teamwork and Adaptability: Ability to work collaboratively as part of a team, adapting to changing situations and priorities.
- Food Safety and Hygiene: Strong understanding of food safety and hygiene practices, with a commitment to maintaining high standards.
- Consistent Shifts: Regular and consistent shifts, allowing for a stable work-life balance.
- Staff Discounts: Enjoy discounts on Mad Mex products and services, as well as other benefits.
- Opportunities for Career Progression: Opportunities for career advancement and professional growth within the company.
- Fun and Supportive Environment: A fun and supportive work environment, with a focus on teamwork and collaboration.
