Equipment Operations Coordinator

6 days ago


Queanbeyan, New South Wales, Australia Talent Right Full time

Kelton Rentals Overview

We are a family-owned earthmoving equipment hire business dedicated to delivering quality rental machinery and outstanding customer service. Based in Queanbeyan, we provide an extensive range of Earthmoving Dry Hire machinery in Canberra and surrounding areas.

Our company supports various industries including builders, plumbers, landscapers, councils, government, civil contractors, and earthmoving companies with reliable earthmoving equipment.

Job Summary

We require an Operations Coordinator who will help us exceed client expectations by delivering great customer service and ensuring timely completion of customer orders.

The successful candidate will perform day-to-day activities to maintain excellent customer relationships, expedite order delivery, breakdowns & client requests while operating machines & attachments.

Key Responsibilities

  • Coordinate the operations team comprising mechanics, delivery drivers & yard team.
  • Schedule services on all equipment to ensure optimal usage.
  • Collaborate with the mechanical team to coordinate equipment maintenance & repairs.
  • Organize on-site repairs & breakdowns to minimize downtime.
  • Ensure timely deliveries & collections according to schedules.
  • Verify equipment is processed correctly for returns & rental procedures.
  • Support office staff with machine bookings, answering phone calls & preparing rental agreements & off-hires.
  • Cost damage to equipment & advise clients of damage & repair costs.
  • Order parts for scheduled servicing, breakdowns & repairs as required.

Requirements

  • Excellent communication skills with the ability to work effectively across functional groups.
  • Strong planning and organizing skills to manage multiple tasks efficiently.
  • Resilient and adaptable with the ability to make decisive decisions under pressure.
  • Innovative approach with a focus on continuous improvement.
  • High self-awareness and insight to navigate complex situations.
  • Work hours: 6:30am to 5:00pm, Monday to Friday.
  • A 100% non-smoking/vaping workplace.
  • A Heavy Vehicle License is beneficial but not essential.

Benefits

  • Opportunity for career progression within our reputable business.
  • Join a family-owned company with a strong industry presence.
  • Work with a modern fleet of equipment and cutting-edge technology.
  • Competitive salary: $80,000 - $110,000 per annum, depending on experience.


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