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Restaurant Operations Manager
2 months ago
Burger Urge is a dynamic and fast-growing restaurant chain with a passion for delivering exceptional customer experiences. We are seeking an experienced Restaurant Supervisor to join our team in Windsor.
As a Restaurant Supervisor, you will play a key role in ensuring the smooth operation of our restaurant, supervising a team of staff members, and providing exceptional customer service. You will be responsible for overseeing the preparation and serving of food and beverages, managing inventory and supplies, and handling customer complaints and concerns.
Key Responsibilities:- Manage day-to-day operations of the restaurant, ensuring a high level of customer satisfaction and loyalty.
- Supervise a team of staff members, providing guidance and support to ensure excellent service delivery.
- Oversee the preparation and serving of food and beverages, ensuring quality and efficiency.
- Monitor inventory levels and order supplies as needed, maintaining a clean and organized workspace.
- Handle customer complaints and concerns in a professional and timely manner, resolving issues to the customer's satisfaction.
- Experience in a supervisory role in the restaurant or hospitality industry.
- Strong leadership and communication skills, with the ability to motivate and inspire a team.
- Ability to work in a fast-paced environment, handling multiple tasks simultaneously.
- Knowledge of food safety and sanitation regulations, with a commitment to maintaining a clean and safe working environment.
- Ability to work flexible hours, including evenings and weekends, as required.
- Generous employee discount on all menu items and merchandise.
- Growing company with expanding roles and promotion pathways.
- Strong market position within the industry, with ongoing job security assured.
If you are a motivated and experienced individual with a passion for delivering exceptional customer experiences, we would love to hear from you. Please submit your resume detailing your experience and qualifications for the role.