Vehicle Warranty Claims Manager
7 days ago
The Alto Group is a family-owned and operated organization with over 600 employees, serving the local community for over six decades.
Job SummaryWe are seeking an experienced Warranty & Vehicle Repair Specialist to join our multi-franchised dealership in Pennant Hills. This role will involve ensuring warranty claims are processed efficiently and accurately, adhering to manufacturer guidelines and Alto Group standards.
Key Responsibilities- Compile and complete warranty claims within required timelines, adhering to manufacturer and Alto Group guidelines.
- Maintain accurate records of all claims submitted.
- Store and return warranty parts as needed.
- Utilize technical mechanical knowledge to advise on motor vehicle warranty and service activities.
- Prepare warranty claims, journals, and reconciliation summaries in accordance with strict individual manufacturer supplier requirements.
- Previous experience in a Warranty Specialist role.
- At least five years of relevant motor industry experience.
- Experience with European brands.
- Technical motor vehicle repair and parts knowledge is highly regarded.
- Excellent attention to detail and integrity.
- Able to work effectively in a team environment.
- A competitive salary range of $70,000 to $80,000 per year.
- On-the-job support from experienced warranty team and management.
- A positive and supportive work environment with opportunities for career progression.
This is a full-time position working Monday to Friday. We are looking for enthusiastic and motivated individuals to join our team.
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