Vehicle Warranty Claims Manager

7 days ago


West Pennant Hills, New South Wales, Australia Alto Group Full time
About Us

The Alto Group is a family-owned and operated organization with over 600 employees, serving the local community for over six decades.

Job Summary

We are seeking an experienced Warranty & Vehicle Repair Specialist to join our multi-franchised dealership in Pennant Hills. This role will involve ensuring warranty claims are processed efficiently and accurately, adhering to manufacturer guidelines and Alto Group standards.

Key Responsibilities
  • Compile and complete warranty claims within required timelines, adhering to manufacturer and Alto Group guidelines.
  • Maintain accurate records of all claims submitted.
  • Store and return warranty parts as needed.
  • Utilize technical mechanical knowledge to advise on motor vehicle warranty and service activities.
  • Prepare warranty claims, journals, and reconciliation summaries in accordance with strict individual manufacturer supplier requirements.
Requirements
  • Previous experience in a Warranty Specialist role.
  • At least five years of relevant motor industry experience.
  • Experience with European brands.
  • Technical motor vehicle repair and parts knowledge is highly regarded.
  • Excellent attention to detail and integrity.
  • Able to work effectively in a team environment.
What We Offer
  • A competitive salary range of $70,000 to $80,000 per year.
  • On-the-job support from experienced warranty team and management.
  • A positive and supportive work environment with opportunities for career progression.
Working Arrangements

This is a full-time position working Monday to Friday. We are looking for enthusiastic and motivated individuals to join our team.



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