Senior Hairdressing Community Manager

1 week ago

Sydney, New South Wales, Australia beBeeAmbassador Full time $75,000 - $100,000
Salon Ambassador

We are seeking an experienced Salon Associate to join our team as a key member of our WeWork x L'Oréal Flex Salon community.

The successful candidate will be responsible for providing exceptional customer service, managing the front desk, and ensuring that all members have a positive experience at the salon.

The role requires strong interpersonal skills, excellent communication skills, and the ability to work well under pressure. The ideal candidate will have a passion for delivering outstanding service and a commitment to excellence in everything they do.

The benefits of this role include:

  • Opportunity to work with a dynamic and growing company
  • A fast-paced and exciting environment
  • A competitive salary and benefits package

Key Responsibilities:

Member Engagement & Retention
  1. Build relationships with members throughout the salon and understand their business needs.
  2. Anticipate member and guest needs before they arise using relevant information collected about members.
  3. Follow up in person with all members who have submitted negative feedback or poorly rated a support ticket.
  4. Manage the resolution of questions, issues, and/or requests that feed through the member ticket support platform.
Front Desk Management
  1. Cover the front desk during the building's set business hours.
  2. Greet members and guests with a warm and welcoming demeanor.
  3. Ensure all visiting guests are in accordance with WeWork's guest policy.
  4. Keep the front desk clean and organized.
Member Onboarding
  1. Complete the New Member Orientation process for all new members within the building.
  2. Curate new member on-boarding materials such as welcome member notes/gifts, FAQ guides, etc.
Building Operations and Management
  1. Conduct morning walkthroughs to address any issues.
  2. Manage the energy in the building ensuring music levels and activations are appropriate.
  3. Effectively manage building stock and inventory including processing purchases made by members.
Events
  1. Provide assistance with onsite events and activations.
  2. Evaluate events based on attendance, satisfaction, and impact.
Safety and Security
  1. Review and understand relevant content/procedures relating to WeWork Emergency Action Plans.
  2. Create incident reports as necessary, respond appropriately, and escalate any medical emergency.

About You:

To succeed in this role, you will require 1+ years of experience in hairdressing, customer-facing, retail, or similar fields. Prior experience in Salon/Hairdressing operations is preferred but not required. You must be proficient in the local language and understanding of local culture. Excellent interpersonal and networking skills, exceptional customer service qualities, strong verbal and written communication skills, and strong organization skills are also essential.

  • Senior Hairdresser

    2 weeks ago

    Sydney, New South Wales, Australia AlanaKristian Full time $90,000 - $120,000 per year

    Senior Hairdresser/ Creative Director wanted to join talented team of AlanaKristian Hair Salon, situated in the harbour-side suburb of Rose Bay. You will be an experienced Hairdresser with at least 5+ years hairdressing experience.Skills in coloring, balayage, highlights, straightening , cutting and blow-drying are essential.And being a team player is an...

  • Senior Hairdresser

    3 weeks ago

    Sydney, New South Wales, Australia Advanced Hair Studio group Full time

    Add expected salary to your profile for insightsSenior Hairdresser/Creative Director wanted to join a talented team at AlanaKristian Hair Salon, located in the harbour-side suburb of Rose Bay.You will be an experienced Hairdresser with at least 5+ years of hairdressing experience.Skills in coloring, balayage, highlights, straightening, cutting, and...

  • Senior Hairdresser

    2 weeks ago

    Sydney, New South Wales, Australia Advanced Hair Studio group Full time

    Add expected salary to your profile for insightsSenior Hairdresser/Creative Director wanted to join a talented team at AlanaKristian Hair Salon, located in the harbour-side suburb of Rose Bay.You will be an experienced Hairdresser with at least 5+ years of hairdressing experience.Skills in coloring, balayage, highlights, straightening, cutting, and...

  • Senior Hairdresser

    2 weeks ago

    Sydney, New South Wales, Australia Advanced Hair Studio group Full time

    Location: Stockland Merrylands – Parramatta NSWHair & Co is in a major growth phase, and we are looking for a team of incredible professionals to join our friendly, talented, exciting salon. Whether you're an experiencedSenior Hairdresseror a confidentSalon Manager, we'd love to hear from youWe're seeking a skilled Fully Qualified Hairdresser to join our...

  • Senior Hairdresser

    2 weeks ago

    Sydney, New South Wales, Australia SARBO and Co. Full time $80,000 - $120,000 per year

    SARBO & Co.Hair Salon is located in Gladesville.We are now seeking an experienced Senior Hair Stylist to join our friendly, vibrant, and professional team on a full time, part time or casual basis.We are also seeking a 2nd or 3rd year Apprentice.We as a Salon are about beautiful hair, great customer service and a fantastic experience. Our team is creative,...

  • Skilled Hairdresser

    2 weeks ago

    Sydney, New South Wales, Australia beBeeHairdresser Full time $42,000 - $84,000

    Job Title: Skilled HairdresserAt our salon, we are seeking a highly skilled and motivated hairdresser to join our team. This is an excellent opportunity for someone with exceptional cutting, colouring, and styling skills who is passionate about providing exceptional customer service and building long-term client relationships.Job Description:We are looking...

  • apprentice hairdressers

    2 weeks ago

    Sydney, New South Wales, Australia Hone and Co Full time $45,000 - $60,000 per year

    HONE&CO APPRENTICE HAIRDRESSERS WANTEDSTYLE. BEAUTY. CONFIDENCE.Are you ready to create your dream hairdressing career in a style haven for all humans seeking beautiful hair?Do you want to experience working in a creative and supportive salon community?HONE&CO in North Sydney is looking for enthusiastic Apprentice Hairdressers to welcome into our teamWhy...

  • After School Salon Assistant

    1 week ago

    Sydney, New South Wales, Australia Inch Hairdressing Full time

    Join Our Team as an After-School Hairdressing AssistantAre you a high school student with a passion for hairdressing and a desire to gain valuable work experience in a supportive environment?Look no further Our salon is seeking enthusiastic individuals to join our team as After-School Hairdressing Assistants.What We Offer:- Flexible after-school hours that...

  • Senior Hairdresser Trainee

    2 weeks ago

    Sydney, New South Wales, Australia beBeeHairdressing Full time $45,000 - $52,134

    **Hairdressing Apprentice Opportunity**We are seeking a highly motivated and enthusiastic Hairdressing Apprentice to join our dynamic team. As a leading salon, we offer a unique opportunity for individuals to develop their skills and passion for the hair industry.This is an excellent chance to work in a fast-paced environment, learn from experienced...

  • Highly Skilled Senior Hairdresser Wanted

    2 weeks ago

    Sydney, New South Wales, Australia beBeeSenior Full time $35,000 - $40,000

    Unleash Your Hairdressing Potential">We are seeking a highly skilled and passionate Senior Hairdresser to join our dynamic team. As a key member of our salon, you will be responsible for delivering exceptional hair cutting, colouring, and styling services to our valued clients.">About the Role:We are looking for a motivated and talented individual with...