Store Sales and Service Leader
6 days ago
We are seeking an accomplished Retail Sales and Service Leader to champion our store's growth and customer satisfaction in Australia.
As part of our esteemed leadership team, you will assist the Store Manager in designing and implementing strategies that drive sales and customer loyalty while ensuring seamless day-to-day operations.
Some of the core accountabilities include:
- Developing and mentoring a high-performing sales and customer service team
- Servicing demanding customer needs through proper escalation procedures
- Implementing actionable plans to exceed business objectives and reach sales milestones
- Fostering positive relationships within the company and establishing a harmonious workplace atmosphere
- Maintaining accountability for individual and team performance and productivity levels
- Guiding store teams through complex changes, aligning employees' visions and goals, and promoting effective communication channels
Our ideal candidate is a highly skilled sales and service expert who has extensive knowledge of innovative sales practices and solid customer relationship-building techniques.
By joining Telstra, you will enjoy:
- $85,000 - $110,000 per annum based on performance and experience
- Competitive salary scale range allowing bonuses and extra income potential
- Paid parental leave scheme including 16 weeks for primary carers
- Access to a variety of training programs and workshops aimed at personal development
- A lucrative benefits package offering exclusive discounts on Telstra services
Please send your updated resume and cover letter expressing your interest in this fantastic opportunity to lead and develop a top-performing sales team in Australia.
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