Expert Technical Resolver

6 days ago

Alice Springs, Northern Territory, Australia beBeeincident Full time $100,000 - $150,000
Incident Resolution Specialist

We seek an experienced Incident Resolution Specialist to analyze and resolve complex technical issues.

Key Responsibilities:

  • Conduct thorough root cause analyses to identify and eliminate underlying problems
  • Develop and implement procedures to mitigate future incidents
  • Collaborate with cross-functional teams to facilitate technical discussions and drive solutions
  • Provide data-driven insights to stakeholders on incident trends and resolutions

Requirements:

  • At least 10 years of experience in incident management, including a combination of work history and education
  • Active TS/SCI clearance with Polygraph and US Citizenship
  • Excellent analytical, problem-solving, and communication skills

What We Offer:

  • A dynamic and supportive work environment that fosters growth and development
  • Career enrichment opportunities through mobility and training
  • Rewarding relationships with supportive supervisors and talented colleagues

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