Digital Content Experience Specialist

7 days ago


Perth, Western Australia BWA Group Services Pty Ltd Full time

Company Overview

BWA Group Services Pty Ltd is a leading financial institution dedicated to delivering exceptional digital experiences for our customers.

We are committed to simplifying banking and making it more accessible through innovative solutions.

About the Role

This is an exciting opportunity for a skilled Digital Content Experience Specialist to join our Customer, Marketing and Communication (CMC) division.

As a key member of our Digital Content and Experience Team, you will play a vital role in championing experience across all our digital channels and platforms.

Key Responsibilities

  • Content Creation: Produce concise, accurate, and engaging content for a range of digital platforms.
  • Collaboration: Work closely with UX designers, developers, product owners, marketers, legal, and compliance teams to deliver a great experience or solution for end-users.
  • Analytics and Insights: Use analytics and customer insights to help identify optimisations that will improve customer experience and content quality.
  • Sign-Off Processes: Manage complex sign-off processes to ensure that all content is compliant and accurate.

Requirements and Qualifications

  • Experience: At least 2 years of experience managing content requirements and process for major projects.
  • Skills: Strong attention to detail, copywriting skills, excellent stakeholder management skills, and the ability to bring together diverse groups of people for a common goal.
  • Certifications: Possession of relevant certifications such as AP Stylebook or similar would be highly regarded.

Salary and Benefits

The salary for this position is estimated to be around $85,000 - $115,000 per year, depending on your level of experience and qualifications.

In addition to a competitive salary, we offer a range of benefits including flexible working conditions, discounted financial products, salary packaging, and purchased leave options.

Why Join Us?

Working for BWA Group Services Pty Ltd means being part of a fast-paced team environment surrounded by talented designers and digital professionals who can help grow your career.



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