Customer Experience Ambassador

2 days ago


Gold Coast, Queensland, Australia Dusk Full time

About Us

Dusk is a leading retailer of candles and homewares, dedicated to providing exceptional customer experiences in our stores across Australia and New Zealand.

Our Mission

We strive to ignite joy in every customer who walks through our doors by delivering perfect customer experiences. Our team members play a pivotal role in achieving this mission by consistently exceeding customer expectations.

Your Role

As a Customer Assistant, you will be responsible for setting the mood by achieving key performance indicators (KPIs) and ensuring our store's success sparkles. You will work your magic with visual merchandising, turning our store into a mesmerising sanctuary of style and inspiration.

Your Responsibilities

  • Shine bright and consistently deliver perfect customer experiences, leaving customers glowing with satisfaction.
  • Set the mood by achieving KPIs and ensuring our store's success sparkles.
  • Work your magic with visual merchandising, turning our store into a mesmerising sanctuary of style and inspiration.
  • Illuminate customers' paths by sharing your extensive knowledge of our candles and homeware products.
  • Keep our store always visually enticing for our customers.
  • Team up with your colleagues to create a harmonious work environment and ignite the spirit of collaboration.

About You

  • A passion for exceeding customer expectations and creating unforgettable experiences.
  • Be a team player who embraces the power of unity and cooperation.
  • Ignite your motivation with a can-do attitude, always ready to go the extra mile.
  • Committed to continuous improvement and eager to learn and grow like a budding flame.
  • Bring energy, positivity, and a spark of fun to your work, making every customer interaction a delightful experience.
  • Light up your home with a generous team member discount on our range of candles and homewares.
  • Ignite your passion further with the opportunity to participate in the dusk monthly bonus program.
  • Bask in the warmth of a supportive environment, where your growth and development are nurtured.


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