Customer Service Representative

3 days ago

Hampton Park, Victoria, Australia BOQ Full time
About the Role

We are seeking a highly motivated and customer-focused Customer Service Officer to join our team at BOQ in Hampton. As the face of the bank within the branch, you will be responsible for providing exceptional customer service to our clients, developing and maintaining strong relationships, and achieving branch sales targets.

About You

To be successful in this role, you will need to have:

  • Previous customer service experience, preferably in the banking industry
  • Experience in sales and cross-selling, with a proven track record of success
  • Excellent communication and interpersonal skills
  • A strong understanding of Windows programs and technology
  • The ability to work effectively in a team environment
About Us

BOQ is a regional bank with a national presence, offering a genuine alternative to the major banks. Our purpose is to create prosperity for our customers, shareholders, and people through empathy, integrity, and making a difference. We are committed to diversity and an inclusive workforce, and we welcome applications from Aboriginal and Torres Strait Islander people, as well as people of all backgrounds, gender, and expressions.

Our Perks
  • BUPA Corporate Plan
  • Discounted financial products
  • Employee Assistance Program (EAP)

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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