Retail Operations Associate

2 weeks ago


Brisbane, Queensland, Australia EG Australia Full time
About the Role

As a Retail Operations Associate at EG Australia, you will play a crucial role in delivering exceptional customer experiences across our frontline fuel team. Located in Baringa, 4551, this position offers a competitive pay rate of $33.99 per hour for adult employees aged 20 years and over, with junior rates applying to those under 20.

We are committed to putting customers first and creating memorable experiences that keep them coming back. As part of our dynamic team, you will be responsible for:

  • Delivering brilliant customer service by consistently meeting or exceeding customer expectations
  • Promoting products and fantastic deals in-store to drive sales and engagement
  • Operating point-of-sale systems and monitoring fuel/stock deliveries to maintain efficient operations
  • Ensuring a safe working environment is maintained at all times, adhering to company safety protocols and procedures
  • Maintaining effective merchandising and stock control to ensure premium presentation of our stores
What We're Looking For

We are seeking candidates with previous retail experience who possess a confident attitude, energetic approach, and excellent customer service skills. Ideal candidates will also have:

  • A strong ability to work in a fast-paced environment with attention to detail
  • Excellent communication skills, with a solutions-focused mindset
What's in It for You

As a Retail Operations Associate, you can expect a range of benefits, including:

  • Competitive hourly rate, plus bonus opportunities and superannuation contributions
  • Access to exclusive discounts and cashback purchases through our retailer network
  • Savings on fuel through our Team Fuel Discount program when filling up at EG
  • Employee well-being programs, free flu vaccinations, and general counseling services
  • 12 weeks paid parental leave for primary caregivers, keeping-in-touch days, and parental leave vouchers
  • Opportunities for career growth across our expanding national network
About Us

EG Australia arrived in Australia in 2019, bringing a commitment to deliver modern consumer retail offerings and become the go-to destination for quality food, coffee, and fuel. With over 6,000 fuel and convenience sites across Europe and the US, we bring a wealth of experience to our Australian operations.



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