Motor Insurance Claims Professional

2 weeks ago


Adelaide, South Australia beBeeClaims Full time $68,086 - $102,953
Job Opportunity

We're seeking an exceptional professional to fill a Motor Claims Officer position. This is a permanent, full-time opportunity with the potential for growth and development.

About the Role:

  • Promote insurance products and services by fostering great relationships with customers and stakeholders.
  • Provide exceptional operational and customer service experience for diverse internal and external stakeholders.
  • Process claims in line with set procedures and policies, ensuring accurate documentation and effective resolution.
  • Deliver high-quality customer service and develop good working relationships with all customers and service providers.
  • Manage claims using external and internal specialists to achieve efficient and effective settlement outcomes.
  • Enhance technical expertise and participate in professional development and training as required.

About You:

  • A background in insurance claims is highly advantageous, but not mandatory.
  • Previous experience in call centre, customer service and/or administration is also valuable.
  • You should possess strong customer service skills, a supportive approach and a passion for making a difference.
  • An engaging phone manner, ability to type and talk concurrently and handle multiple tasks are essential.
  • Excellent organisational skills with the ability to critically assess and analyse tasks are also required.

About Our Organisation:

We're committed to building resilience for our customers, environment, economies and communities. We're a diverse team of passionate professionals dedicated to delivering excellent service.

This is an exciting opportunity to join a dynamic team and contribute to our vision of becoming a leading risk partner.



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