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Digital Portfolio Coordinator

2 months ago

Melbourne, Victoria, Australia Bupaoptical Full time

About the Role

We are seeking a highly skilled Digital Portfolio Coordinator to join our team at Bupaoptical. As a key member of our operations team, you will play a critical role in supporting the daily operational function of our Health Insurance Digital Portfolio.

Key Responsibilities

Resource and Workforce Planning
  1. Collaborate with cross-functional teams to allocate resources to tasks, squads, and capacities, ensuring seamless execution and alignment with strategic goals.
  2. Utilize available tools for effective resource and workforce planning, ensuring timely and efficient allocation of resources.
Team Operational Support
  1. Provide communication support for HI Digital Portfolio activities, ensuring clear and timely updates to stakeholders.
  2. Coordinate support for HI Digital Portfolio events, including PI planning, timesheet management, and other operational activities.
  3. Offer team support for onboarding, triage of operational activities, and focused process uplift to drive efficiency.
Statement of Work (SoW) Management
  1. Oversee the end-to-end process of statements of work, ensuring seamless execution from submission to signed approval.
  2. Manage the record-keeping post signed approvals of statements of work, ensuring accuracy and compliance.
Purchase Order and Invoice Processing
  1. Implement and oversee the end-to-end process for tracking purchase orders, ensuring timely renewal and raising of new purchase orders.
  2. Maintain accurate records of each purchase order and manage the total amount balance against spend forecast.
  3. Implement a process for tracking invoice progress, ensuring prompt payment and accurate financial record-keeping, including monthly spend and accruals.
  4. Review invoices to verify day rates, PO number, and customer details are captured correctly.

Requirements

  1. Tertiary qualification in a relevant digital or business discipline or equivalent work experience.
  2. Experience in resource and timesheet management methods and tools.
  3. Experience in MS Project is beneficial.
  4. EPM timesheet tool experience (or similar).
  5. Proficient in MS Suite (Outlook, PowerPoint, Excel, Project, PowerBI).
  6. Experienced as a member of an Agile working environment. Exposure to Scaled Agile is beneficial.
  7. Experienced with Application Lifecycle Management Tools (e.g., Azure DevOps, Jira).
  8. Exposure to financial business processes is beneficial.
  9. Strong problem-solving skills. Proactively address operational issues or challenges.
  10. Ability to work independently and in a team environment.

What We Offer

As a Digital Portfolio Coordinator at Bupaoptical, you will have the opportunity to work in a dynamic and supportive environment, with a competitive salary and a range of benefits. You will also have access to excellent internal development courses and a supportive career development environment.