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Client Service Coordinator
2 months ago
We are seeking a highly skilled and experienced Client Service Coordinator to join our Administration Team in our Brisbane CBD office. As a key member of our team, you will play a vital role in providing exceptional administrative support and client service to our staff and clients.
Key Responsibilities- Provide general administrative support, including phone calls, emails, and liaison with third parties, including the ATO.
- Offer specific administrative support, such as lodging tax returns, preparing ASIC forms, and preparing client letters and documents.
- Deliver exceptional customer service to both internal and external clients.
- Maintain contact with clients, both face-to-face and over the phone.
- Set up new clients and update client details in our databases and portals.
- Support our Accountants, Managers, and Partners to ensure that client work is carried out to a high standard.
- At least 1 year of experience in a professional administration or client services role, with accounting/finance experience highly regarded.
- Experience in MS Office, Outlook, Teams/Zoom, and MYOB.
- Excellent verbal and written communication skills, with the ability to communicate confidently and professionally with all levels of staff.
- Ability to multi-task and work in a fast-paced environment.
- Eager to learn and expand on skills.
- A high level of personal presentation and a professional approach.
- Highly organized and a natural planner.
- Client-focused, with a willingness to help with a positive attitude.
Moore Australia (QLD/NNSW) is an independently owned and managed firm with 19 partners and over 150 team members across Queensland and Northern New South Wales. We provide a comprehensive range of audit and assurance, business, tax, accounting, corporate finance, transfer pricing, and consulting services for every business.
We work with a diverse portfolio of privately owned businesses of all sizes, high net wealth individuals, ASX listed companies, not-for-profit entities, and more.