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Client Service Coordinator

2 months ago


Brisbane, Queensland, Australia Moore Australia Full time
About the Role

We are seeking a highly skilled and experienced Client Service Coordinator to join our Administration Team in our Brisbane CBD office. As a key member of our team, you will play a vital role in providing exceptional administrative support and client service to our staff and clients.

Key Responsibilities
  • Provide general administrative support, including phone calls, emails, and liaison with third parties, including the ATO.
  • Offer specific administrative support, such as lodging tax returns, preparing ASIC forms, and preparing client letters and documents.
  • Deliver exceptional customer service to both internal and external clients.
  • Maintain contact with clients, both face-to-face and over the phone.
  • Set up new clients and update client details in our databases and portals.
  • Support our Accountants, Managers, and Partners to ensure that client work is carried out to a high standard.
Requirements
  • At least 1 year of experience in a professional administration or client services role, with accounting/finance experience highly regarded.
  • Experience in MS Office, Outlook, Teams/Zoom, and MYOB.
  • Excellent verbal and written communication skills, with the ability to communicate confidently and professionally with all levels of staff.
  • Ability to multi-task and work in a fast-paced environment.
  • Eager to learn and expand on skills.
  • A high level of personal presentation and a professional approach.
  • Highly organized and a natural planner.
  • Client-focused, with a willingness to help with a positive attitude.
About Us

Moore Australia (QLD/NNSW) is an independently owned and managed firm with 19 partners and over 150 team members across Queensland and Northern New South Wales. We provide a comprehensive range of audit and assurance, business, tax, accounting, corporate finance, transfer pricing, and consulting services for every business.

We work with a diverse portfolio of privately owned businesses of all sizes, high net wealth individuals, ASX listed companies, not-for-profit entities, and more.