Customer Service Coordinator
2 weeks ago
Audika is part of a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. The group employs thousands of staff in over 30 countries and distributes hearing healthcare solutions to people worldwide.
We strive to put hearing care on the health care agenda and improve the quality of life of people living with hearing loss. Our valued clients rely on us for top-notch hearing services.
Responsibilities- This role is pivotal in each clinic, contributing to performance and enhancing customer experience.
We are looking for a passionate individual who can provide exceptional customer service and support clients in their hearing journey.
You will collaborate with Clinicians and Hearing Technicians to deliver quality hearing health care outcomes for our clients.
You will learn about our products, services, competitive advantages, and government funding programs. With this knowledge, you will apply tailored client-specific sales strategies to ensure they receive the best possible solutions.
Requirements- Previous sales and customer service experience in retail, hearing care services, pharmacy, or allied health environments.
- Strong interpersonal communication skills and empathy for clients.
- Higher School Certificate or TAFE Qualification.
- Permanent Part-Time role in a global organisation.
- Performance incentives.
- Supportive team.
- Professional development opportunities.
- MyRewards program offering discounts to retailers and services across Australia.
- Online wellbeing centre providing activities, workouts, meditations, nutritional, and financial advice.
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