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Business Process Improvement Specialist

1 week ago

Sydney, New South Wales, Australia Brighte Full time

Overview

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Brighte is a dynamic and innovative company that offers exciting opportunities for professionals looking to make a meaningful impact. As a Sales Support Specialist, you will play a key role in supporting our sales team, managing relationships with external vendors, and driving business growth.

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About the Role

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This position requires excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. You will need to demonstrate a strong understanding of operations and business processes, as well as knowledge of compliance standards.

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Main Responsibilities

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  • Vendor support: assist in training and onboarding new vendors for Brighte Government programs;
  • Vendor relationship management: establish and maintain strong partnerships with new and existing vendors to facilitate successful operation in government schemes;
  • Issue resolution and liaison: address and resolve vendor-related issues, providing feedback on compliance concerns;
  • Cross-functional collaboration: work closely with internal teams to facilitate onboarding and ongoing vendor management;
  • Reporting and documentation: maintain accurate records of vendor performance, communications, and agreements for transparency and future reference;
  • Team support for the Sales and Enterprise teams as required.
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Required Skills and Qualifications

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To succeed in this role, you will need:

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  • Demonstrated experience in building strong stakeholder relationships, with strong communication skills;
  • Basic understanding of operations and business processes;
  • Knowledge of compliance standards or ability to learn quickly;
  • Strong analytical and problem-solving skills;
  • Excellent organizational and time-management abilities;
  • Proficiency in using business software and tools (e.g., Excel, Salesforce, project management software);
  • Experience in the solar/renewables sector is strongly preferred.
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Benefits

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Brighte offers a range of benefits, including flexible working arrangements, a hybrid work model, and social activities. You may also be given the opportunity to join our Employee Share Option Plans (ESOP). Our office features an end-of-trip facility, cycle storage, and a pantry stocked with snacks and refreshments.