Dynamic Restaurant Operations Manager

3 days ago


Parramatta Park, Queensland, Australia Mad Mex Full time
About Us

Mad Mex is a leading provider of Baja-style burritos, serving Australia's best Mexican food with over 70 restaurants across the country. We're driven by our passion to share the culture and flavors of Mexico with our customers every day.

Company Overview

We are looking for vibrant & enthusiastic Restaurant Shift Supervisors who are passionate about delivering outstanding customer service and creating a fun working environment. As a Supervisor, you will play an important role in Mad Mex's success, taking charge during shifts and being responsible for team supervision, ordering stock, banking, and opening/closing the restaurant.

Job Description

The ideal candidate will have a strong work ethic and a high sense of responsibility, with the ability to work in all service areas – food prep, grill, counter, and cashier. Previous supervisor experience in hospitality or QSR is highly regarded but not essential.

Key Responsibilities:
  • Lead teams during shifts, ensuring excellent customer service and efficient operations.
  • Manage inventory, ordering stock, and maintaining accurate records.
  • Process banking and handle cash handling responsibilities.
  • Open and close the restaurant, overseeing daily tasks and operations.
Benefits

As a member of the Mad Mex Familia, you'll enjoy:

  • A competitive salary: $65,000 - $75,000 per annum (dependent on location and experience).
  • Opportunities for career progression and personal development.
  • Complimentary access to our Employee Assistance Program.
  • 50% off all meals and a free meal when working a 5-hour shift.
  • Have your voice on our employee feedback platform.
  • Grow and develop through exposure to experienced Leaders and Regional Operations Managers.
  • Party and join in on fun team bonding exercises.
Why Work at Mad Mex?

We offer a dynamic and inclusive work environment that thrives on our Latin roots and spicy personalities. With a huge expansion goal, there are endless opportunities for growth and development. Join our team and become part of a company that values authenticity, connection, cheekiness, healthiness, and owning it.



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