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Hospitality Services Officer

2 months ago


Warrawong, Australia Warrigal Full time
About the Role

The role involves delivering high-quality laundry, cleaning, and catering services to residents in an aged care environment. The successful candidate will demonstrate a passion for the hospitality industry and exceptional customer service skills.

Key Responsibilities
  • Deliver laundry, cleaning, and catering services to residents
  • Provide exceptional customer service and ensure resident satisfaction
  • Work collaboratively with the care team to ensure seamless service delivery
  • Maintain a clean and safe working environment
  • Participate in ongoing training and professional development to enhance skills and knowledge
Requirements
  • Roster flexibility and ability to work varied shifts
  • Demonstrated understanding and experience in hospitality services
  • Demonstrated empathy and understanding of the needs of older people
  • Ability to connect with and support colleagues
  • Proven experience in delivering high levels of customer service
  • Proficiency in using technology, devices, and software
Benefits
  • Excellent culture and onboarding program
  • Part-time employees can maximize take-home pay with NFP salary packaging benefits
  • Access to fitness passport and local gym facilities
  • Support via EAP and access to 24/7 support via the LifeWorks App
About Warrigal

Warrigal is an award-winning not-for-profit organization dedicated to providing high-quality care and support services to older Australians. Our workplace culture, known as The Warrigal Way, is built on a foundation of respect, empathy, and compassion. We believe in empowering older people to live great lives and providing them with the support and services they need to thrive.

We encourage Aboriginal and Torres Strait Islander people, workers of all abilities, ages, and people from culturally and linguistically diverse backgrounds to apply and join our community.