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Senior Category Manager
2 months ago
We are seeking a highly skilled Senior Category Manager to join our Global Supplier Alliance (GSA) team at ResMed Inc. As a key member of our IT In-Direct Procurement Team, you will be responsible for leading IT sourcing and supplier management activities for critical organizational projects.
Key Responsibilities- Lead interactions with suppliers within assigned ERP and SaaS categories to guide and maintain appropriate supplier relationships.
- Partner with stakeholders and GSA team members to fulfill the commercial needs of ERP and SaaS categories.
- Lead negotiations with suppliers to realize identified quality, cost, and service improvements, including implementation of contractual arrangements.
- Develop and implement ERP and SaaS category management strategies, including approaches to supplier search and selection and ongoing assessment.
- Communicate and drive alignment of ERP and SaaS category management strategies with stakeholders across ResMed.
- Develop communications plans and deliver communication to maintain awareness of ERP and SaaS category management progress and supplier developments.
- Arrange effective business reviews and ensure performance and other feedback is delivered to suppliers in line with business and category requirements.
- Ensure service, support, and stakeholder requirements are addressed to achieve appropriate customer service levels and optimal procurement outcomes.
- Promote internal stakeholder awareness of procurement processes and promote compliance with procurement best practices.
- Development of cost models to support internal commercial planning and decision-making processes.
- Conduct regular spend analysis for the category and share insights and recommendations with stakeholders.
- Provision of regular reporting and research updates to support ongoing stakeholder engagement and awareness.
- Achieving year-over-year cost savings in line with budgeted requirements.
- Ability to build and maintain relationships with internal stakeholders and work under pressure, whilst dealing with changing priorities and timelines.
- Highly effective interpersonal and written communication skills necessary to obtain continued support from C-level stakeholders.
- Advanced level negotiation and presentation skills.
- Minimum 7+ years of strategic procurement experience, preferably in IT category management, focused on ERP and SaaS solutions, with 2+ years in a senior management role.
- ERP and SaaS commercial category management experience is essential.
- Oracle commercial category management experience is preferred.
- Recognized university degree in business is essential.
- Experience in digital health technology procurement preferred.
- Demonstrated professional development in procurement and category management is preferred.
