Field Services Leader

2 weeks ago

Perth, Western Australia beBeeFire Full time $80,000 - $100,000
Service Supervisor Role

Chubb Fire & Security Australia is seeking a highly experienced Service Supervisor to join our team.

About the Position

We are a leading provider of fire safety and security solutions, driven by a powerful purpose – to make the world a safer place. Our culture is based on building great leaders and living by our value of PROTECT PEOPLE FIRST.

As a Service Supervisor, you will be responsible for providing excellent service to our customers by ensuring that our technicians have the skills, knowledge, tools, equipment, and processes to carry out their duties in the field.

  • Lead and manage a team of up to 8 fire technicians.
  • Ensure that the performance of the team meets key indicators.
  • Manage workload and responsibilities across the field service team.
  • Responsible for team and individual training and professional growth.
  • Provide excellent customer service as a first point of contact for clients on site.
About You
  • Australian Citizenship or Australian Permanent Resident (PR).
  • Current Australian Drivers Licence.
  • Current Electrical Licence preferred or willing to obtain with in-house training.
  • A construction industry White Card and Open Cable Licence (or ability to obtain).
  • An experienced Service Supervisor with a proven track record of managing people and teams.
  • A strong technical background in electrical service in the Fire Protection industry.
  • Demonstrated experience leading and managing a team of field fire technicians.
  • Solid knowledge of applicable Australian Standards relevant to Fire detection systems, installation, and maintenance.
  • Proven track record in meeting KPI's and understanding profit and loss statements.
  • Self-motivated with ability to work in an unsupervised environment.
  • Professional, proactive, can-do attitude and willingness to learn and develop skills.
  • Predisposition to take action to improve results or create opportunities.
  • High quality, EH&S, and Ethical standards.
  • Well-developed communication (written and verbal) and interpersonal skills.
What We Will Offer You:
  • Excellent remuneration package for the right candidate.
  • Planning and support for progression towards any role within Chubb.
  • Working for a global organisation with job stability and a family-like environment.
  • Great team and branch culture.
  • Access to Chubb People Matters – an employee discount platform.

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