Customer Service Expert
4 days ago
Our Team
We are a dynamic and collaborative team at Highgrove Bathrooms Pty, working together to achieve our goals and provide exceptional customer service. As a Retail Sales Representative, you will be an integral part of our team, working closely with colleagues to ensure the success of our business.
Responsibilities:
- Greet and acknowledge customers in a timely manner
- Assist customers with sales enquiries and product selection
- Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition and visual merchandising standards
- Assist with stock transfers and stock ordering
- Receipt of payment using the POS system
- Assist with damaged stock and warranty claims
- Answering phone
- Assist in the receipt of new shipments
- Pick/packing orders for customers
- Delivery of customer orders (as required)
Requirements:
- Proven working experience in retail sales
- Understanding of sales principles and customer service practices
- Good level of computer literacy and MS applications
- Driven to meet sales targets with a proven record of exceeding
- Ability to build effective working relationships
- Solid communication and interpersonal skills
- Friendly, helpful, confident, and engaging personality
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