Retail Operations Manager
1 month ago
At The Reject Shop, we're not your average retail store. We're on a mission to make shopping a fun and exciting experience. As a key member of our team, you'll play a vital role in driving our store's success.
Key Responsibilities:- Lead a customer-focused team to deliver exceptional service and create a high-energy atmosphere.
- Oversee all store operations, including inventory management, visual merchandising, and sales performance.
- Set and achieve sales targets while delivering a shopping experience that exceeds customer expectations.
- Inspire your team to be their best, nurture talent, and foster a sense of retail adventure.
- Solve challenges with your problem-solving skills and ensure smooth operations.
- Ensure a safe environment for our customers and team members.
- Deliver business objectives and drive results.
We're looking for someone who enjoys working in a fast-paced retail environment and has a passion for people. You should have strong verbal communication, leadership skills, and be self-motivated. You'll also need to prioritize team and customer safety above all else.
You should have the ability to coach the team, think BIG, and drive change through influencing others. Proven experience in driving exceptional results is a must.What We Offer:
You'll be part of the Reject Shop team, committed to having the right team and being one team. We offer a supportive and diverse culture, with a focus on your wellbeing and providing a fun, safe, and respectful environment.
- Work-life balance with a rotating roster, including 1 in 3 weekends - flexible work arrangements available.
- Team Member discount for you and an immediate family member (permanent team members).
- Competitive salary package + annual bonus (earn up to 10% of your salary).
- Humanforce Thrive - Supporting financial wellbeing and providing instant access to your pay.
- Paid parental leave program supporting primary and secondary caregivers.
- Employee Assistance Program - free and confidential professional counselling for work and personal issues for you and your immediate family members.
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